A pest control technician checking stockroom racking before opening

Retail and malls in Al Hajlah Makkah

Al Hajlah is a narrow strip on Ibrahim Al Khalil Street squeezed directly south of the Grand Mosque between two steep hills. It was once the firewood market, it is now a wall of budget pilgrim hotels and rented apartment blocks climbing toward the mosque courtyards. Every hotel and shop holds guests who change every night, hotels serve meals and drinks, shops sell perfumes, souvenirs and clothes. The narrow street is constantly busy with waste and moisture from walls that dry very slowly in the shadow of the surrounding hills.

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Targeted, not broadcast

Product goes into cracks and runways, never sprayed across open surfaces.
Told before we start

What we will use, where it goes, and what to cover or move before we arrive.
A follow-up visit

We return after the first treatment, because what survives it does not show on the day.
Homes and businesses

Apartments and villas, and kitchens and stores that need a record of each visit.

Why they keep coming back in Al Hajlah

Al Hajlah hotels receive hundreds of pilgrims daily, and guests carry luggage from different places that may already be infested with insects from previous hotels. The method is set out in full on the full Retail and malls page.

The first reason

High turnover of guests and pilgrims every single night

Al Hajlah hotels receive hundreds of pilgrims every night and luggage carries insects from different regions and previous hotels. Guests stay for only a night or two, so the hotel cannot control infestations, and insects spread from room to room and from hotel to hotel.

The second reason

Hotels and shops in old buildings directly attached to each other

Hotel, shop and apartment all sit in the same building with shared walls and shared services. Insects climb from hotel to flat above or spread from shop to adjacent hotel. Boundaries between them are weak, old and full of wide cracks.

The third reason

Permanent damp and shadow from surrounding hills

Al Hajlah is trapped between two hills and receives direct sun only for a few hours daily. Walls are damp most of the time from seeping moisture and air conditioning condensation. Humidity is high constantly, making conditions ideal for cockroaches, mosquitoes and fungal growth.

Al Hajlah on the map

Al Hajlah sits about 0.5 km from Ajyad and about 1.5 km from Al Mansour.

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Before treatment

What decides the treatment in a shop

A very narrow strip on Ibrahim Al Khalil Street hemmed in by two hills, crowded with apartment buildings and hotels whose guests change every single night and day.

Cardboard in the stockroom

Cardboard and luggage from guests sometimes arrives with insects, and hotel storage may lack good ventilation.

A shop entrance with sliding glass doors

The frontage and the sliding door

Doors and windows are narrow, old and full of gaps, sometimes with large spaces below doors.

What the shop sells

Al Hajlah shops are small: perfumes, souvenirs, clothing, each sitting close to a hotel.

The shared back corridor

The shared corridor between hotel and shop is narrow with waste bins and air conditioning fans.

Suspended ceiling tiles with a cable tray above

The ceiling void and the services

The suspended ceiling is old with seepage from above, the void is damp and contains many dead insects.

Flattened cardboard collected in a waste area

Waste and board behind the shop

Waste and old luggage behind the hotel accumulates in the narrow alleys nearby.

How we work

1
An out-of-hours walk

We walk the floor, the stockroom, the fitting area, the back corridor and the waste route, and record what the shop sells, the delivery cycle and the boundary points with the neighbouring units before anything is applied.
2
Treat the stockroom and the goods route

Placed bait into racking uprights, junctions and cracks, dust into the dry voids, and nothing on merchandise or display faces.
3
Close the boundary of the unit

A sweep under the stockroom door, mesh on the vents and sealing at the service penetrations on the party wall, because exclusion does more to stop a return than repeating the spray.
4
Numbered points and a report each visit

Fixed positions on one route, read every visit and logged even when the reading is nil, with a report of what was found, what was treated and what the building needs closed, plus a copy for centre management when they ask for it.

What retail pest control includes

An out-of-hours inspection

A walk covering the floor, the stockroom, the back corridor and the delivery route, ending with the pest list this particular shop actually carries.
Bait and points on the goods route

In the stockroom, behind racking and along the goods-in route, out of any customer's reach and away from anything on sale.
Targeted crack and crevice work

On junctions, racking feet and the unit perimeter, never on stock, display surfaces or the open sales floor.
Drains and the waste area

The floor gullies in the back corridor, the ground around the containers and where the board is collected, because that is the source that renews daily.
Getting the shop back to trading

What gets covered before we start, what is wiped afterwards, and the ventilation time we set with you on the call, because it changes with the product and the space.
A follow-up visit and a written record

A set date after the first treatment, and a record carrying the date of each visit, the readings, and what was applied and where.

Landmarks of Al Hajlah

Work in Al Hajlah is organised by where a hotel or shop sits on Ibrahim Al Khalil Street and its distance from the Grand Mosque. Access is directly from Ibrahim Al Khalil Street and descent to ground floor may be by narrow stairs or lift. Visit scheduling takes account of guest movement and the busiest hours of the day.

Ibrahim Al Khalil Street
The Grand Mosque
Jabal Omar
Al Shubaikah Cemetery
Al Hijrah Street

Questions about this district

The hotel has hundreds of pilgrims every day. Can we control insects?

Yes, but control needs continuous effort. We focus on corridors and common areas, on lounge and restaurant spaces and on entry points. Individual rooms may have insects but we focus on shared areas that spread insects between rooms.

Yesterday's guest came from another hotel and brought cockroaches with him. What do we do?

This is normal in Al Hajlah and pilgrim hotels. We monitor the new guest's room and treat if we find visible infestation. The hotel must prepare rooms before each guest with careful inspection and cleaning.

Our shop is directly beside the hotel. Are we affected by insects from it?

Yes. Insects spread from the hotel to the shop through shared walls, services and gaps. We focus on sealing your boundaries and regular monitoring.

The walls show high dampness and signs of decay. Is that the cause of insects?

Dampness and decay provide ideal conditions for insects and fungi. We treat the insects present but drying the walls needs repairing the seepage and improving ventilation at building level.

The corridor between hotel and shop has soiled waste bins. Does that affect our treatment?

Waste provides food and shelter for insects. We treat the corridor but bins must be removed every night and never left open overnight.

Can guests from remote countries carry unknown insects not seen in Saudi Arabia?

Very likely. Insects travel with luggage from every country in the world. We monitor and record any unusual species and log it in the report so we treat it correctly.

How much does retail and malls in Al Hajlah cost?

It is set after the inspection, because the price follows the type of infestation, the size of the space, how far it has spread and the number of visits it needs. Send a photo and a description on WhatsApp and we will give you an estimate before we reach Al Hajlah.